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Osterman Propane

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27 complaints

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Osterman Propane was established in 1960 by Ernest Osterman. It is one of the largest propane suppliers in the United States. The company serves more than 80 thousand customers throughout the Northeast. Osterman Propane provides its services for commercial, residential and industrial users in Connecticut, Vermont, Massachusetts, Rhode Island and New Hampshire. Osterman Propane provides its customers with a wide selections of such products as furnaces, boilers, fireplaces/hearth, zone heaters, cooking, drying, pool heat, outdoor, hot water heaters Industrial and Commercial applications. The company also does business as Milford Propane, E Osterman Gas Service, Inc. Osterman Propane provides also a great choice of generators that run on most fuels like gasoline, diesel, natural gas, and Propane. Please try to contact Osterman Propane Customer Service directly prior to posting any complaints on this site.

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Osterman Propane Complaints & Reviews

Osterman Propane Reviews

Anonymous
Osterman Propane - Tried to refuse a fill while I have fuel assistance!!
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

I have been dealing with Ostermans propane since moving into Charlton in 2008. Since our fisrt encounter it continues to be a battle every time I call for a delivery. The woman the...

#313236
Apr 19, 2012
97

Anonymous
Osterman Propane - Stole my hook up connection, left pipe open
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

This company was called to take my tanks after they sent an "inactivity" bill. They came and took the tanks and also my regulator and connectors. I installed the regulator and co...

#311897
Apr 13, 2012
133

Anonymous
Osterman Propane
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

This compaby is NOT business or customer savvy at all! I'm shocked by the pompous and rudeattitudes and there is no follow through what so ever. Do yourself a favor and...

#310274
Apr 05, 2012
153

Lmdesign...
Osterman Propane - Osterman is disorganized and rude
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

Last year my husband and I purchased a new propane furnace. We had a small fireplace and used propane for our cooking stove before that. We had to add 2 more tanks. At this poin...

#298882
Feb 21, 2012
319

Djsarver
Osterman Propane - Very happy with oysterman propane
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

We had a renni heater installed early this winter - the installer did a great job - i did my due diligence BEFORE TALKING WITH THE SALESMAN - and found out about propane prices and...

#296211
Feb 11, 2012
315

Anonymous
Osterman Propane - Installation not up to code
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

We have been a customer of Osterman Gas since 1999. We called them to come out to quote us a price to plum a new propane fireplace into an already existing tank, that they installe...

#275533
Nov 17, 2011
521

Anonymous
Osterman Propane - Installation not up to code
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

We have been a customer of Osterman Gas since 1999. We called them to come out to quote us a price to plum a new propane fireplace into an already existing tank, that they installe...

#275529
Nov 17, 2011
421

Hardtail
Osterman Propane - No Reimbursement
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

This is ludacris! I just called Osterman's to come get their tanks after being a customer for over 10 yrs. There are 80 gal left in the tanks and they are not going...

#273330
Nov 07, 2011
650

Michelle12
Osterman Propane - Non usage charge. Fee $285.00 We are in our 70's and buy 500 galls a time! Still charged fee!
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

We have only been customer for 2 years and that was because the home we bought already had their tank installed. We were told if we bought 500 galls of propane at a time and reord...

#272331
Nov 02, 2011
500

Anonymous
Osterman Propane - Minimum use charge
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

I am being charged $85.00 for not using enough gas??? I have been using E Ostermann for 10+ years, this is the first time I am being charged with this, even though nothing has chan...

#272249
Nov 02, 2011
690

Keithrj
Osterman Propane refused to fill trench left in my yard after discontinuing service
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

I was forced to discontinue service with Osterman propane after gas went to four dollars a gallon.When Osterman came to dig up the propane tank they refused to fill the 6foot by 6f...

#264778
Sep 28, 2011
617

Jea1232fm
Osterman Propane difficult to work with
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

Ernest Osterman I hope you read the complaints. After a two year battle with your company I finally have peace. Your people Lynn the Queen in particular has forgot that her paychec...

#254518
Aug 10, 2011
869

Punkynaz...
Osterman Propane - Osterman overcharges and very difficult to deal with.
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

I have had Osterman Propane for 15yrs and I thought I was the only one with this problem. From October to April my bill is about $400/month. I get phone calls sometimes 2 times a...

#231649
Apr 10, 2011
821

Anonymous
Osterman Propane
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

Well I though I was the only bum out there. We have recently become a 1 income household and yes I did call Osterman 2 weeks ago to let them know that. I am having an issue with ou...

#227876
Mar 21, 2011
689

Mikandali
Osterman Propane - Not consumer frieindly
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

Osterman Propane is without a doubt the worst. They are money oriented,and could care less about the consumer.They change their story with each phonecall. I am a senior...

#227264
Mar 17, 2011
454

Anonymous
Osterman Propane - OSTERMAN GAS SUCKS
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

I inherited these people when I got my new home and they have been a pain in the #$%@%% since then. They want a credit check to order propane, then they want to put you on auto del...

#224186
Feb 28, 2011
1657

Anonymous
Osterman Propane - Ripping off customers
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

I recently found out that osterman charged me $45 for a part i bought myself for $10. after finding that out i started checking prices and the company i replaced them with is 85 ce...

#223301
Feb 23, 2011
558

Anonymous
Osterman Propane - Price gouging & mis-representation
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

Osterman Propane, Inc., Whitinsville, MAI have been a propane customer for 5 years. I called to ask about price/gal for propane for a Sturbridge, MA customer having onl...

#219463
Feb 02, 2011
749

Anonymous
Osterman Propane - New customer coupon not accepted!!!!
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

I forgot to include in my previous customer remarks -- I am a new customer this winter,and I received a coupon for a first-time customer with a percentage off my first fill. It wa...

#219155
Jan 31, 2011
313

Anonymous
Osterman Propane - Do not do business with these people
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

If you are trying to make a decision about purchasing a new propane heating stove or propne tank or some other propane related item, I would suggest you look elsewhere if you don&#...

#212414
Dec 20, 2010
278

Anonymous
Osterman Propane theft of propane tank
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

In fall of 2009 we received a bill from Oseterman Propane for minimum service charge. We have never been a customer of Osterman Propane and own our tank. Our previous gas compan...

#209761
Dec 02, 2010
1508

Noneedto...
Osterman Propane - Charge Higher Prices Per Gal. For Low Usage!
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

I can't believe this company can get away with this they are the biggest crooks ever!! I owed these clowns 279.00 which in todays standards is nothing and they threatened to sh...

#209496
Dec 01, 2010
1602

Dunkin323
Osterman Propane - Money driven
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

I inherited Ostermans when me and my 2 children moved into my grandparents house. After a week of living there I ran out of propane on a Sunday. Monday I called to have them filled...

#206902
Nov 12, 2010
722

Bonnie L...
Osterman Propane - They brought me to tears on my birthday!
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

I inherited Osterman when we bought our new first house 17 years ago. We only had cooking, Dryer, and Hot Water two years ago we added a small gas heating stove. We had a rocky sta...

#206233
Nov 08, 2010
717

Iowna777
Osterman Propane - Osterman Gas show them the $$$
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

We too, inherited Osterman when we purchased our home seven years ago.Over the years they have proven to be driven by the big green ugly monster - greed. Apparen...

#203801
Oct 22, 2010
1091

Spleiter
Osterman Propane - The worst customer service I have ever experienced.
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

I inherited this company when I purchased my home 5 years ago and in these five years I have been: Charged .50 more per unit because I choose to save energy by turning my thermosta...

#165164
Dec 21, 2009
2667

Anonymous
Osterman Propane northbridge Ma
5.0 PO Box 150 WhitinsvilleMA01588 http://www.ostermangas.com/contact-us.php

I work at osterman propane in northbridge mass and they are the worst company to work for the area leader is the worst manager and my boss sucks ever I drove off with with my nozzl...

#126393
Jul 05, 2008
2469
Reviews 1-27 of 27

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