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2 comments

my husband is out of work,we only use propane for heating,they charged us more than they said they would and even though im making paymnts their rep.nicole is saying im forcing her to shut us off and we will have to pay 95$ when we need heat again,because even thou im paying its not enough for her,i have gotten the bill in half from almost 800$ to under 400$ I am trying my best.Shes like that's not my problem if your husband isn't working and other rude comments,every time I make a pymt.she threatens to shut me off,today she said I gave her no choice my pymts. weren't enough ,it would take 3 or 4 mths. to pay it off,not good enough,i was like at least I keep paying ,she said nope and hung up.

Reason of review: Poor customer service.

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Guest

Horrible customer service and management. Buy your own tank and dump Osterman.

They do not appreciate their customers.

They think they are doing you a favor by delivering propane. Really?

Guest

Great

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