filters
state:
Show
city:
Show
product:
Show
Show

Osterman Propane - Outrageous increase in price

Three attempts to get gas delivered. Charged unbelievable 5.989 per gallon.
1.2
Details
Customer service
Price Affordability
Reliability
Staff
Value for money
Plainfield, Connecticut
#1186498
Reply to reviews
Show

Osterman Propane - Ostermen will ripped you off

Ostermen over price propane
#1180384
Reply to reviews
Drivers were always nice, but overall horrible experience with them. -running out of gas when automated delivery was set up -no heat when one tank is still full (staff said the second tank might not have been turned on) -no ETA given even though I told them I can’t...
Read more
1.4
#1172938
Reply to reviews
Oyster an Propane Customer service has flown the coop. Osterman propane wants you to sign up for auto delivery and budget thinking you'd receive better service. In a nut shell Osterman wants your money but can't service its customers. Office staff is clueless, rude and...
Read more
Osterman Ombudsman
Osterman Ombudsman

As of January 17, 2018 we have had the coldest winter in 20 years in the past 20 days. This historic and record setting weather put a strain on all energy companies in New Eng...

Anonymous
Anonymous

They give you one price then charge you all most a dollar more a gallon

Plainfield, Connecticut
#1164948
Reply to reviews
we had called tuesday to get propane the told tomorrow or after a storm came in on thursday so i called friday they said again today and tomorrow friday gone saturday gone i still have not got my propane. I dont like the idea of being lied to. 2038417970
Read more
Anonymous
Art

I have the same experience, down to 10% have been given three delivery dates in the last 3 weeks with no shows. the last delivery was scheduled for Monday 1-22-2017, I called ...

Osterman Ombudsman
Osterman Ombudsman

As of January 17, 2018 we have had the coldest winter in 20 years in the past 20 days. This historic and record setting weather put a strain on all energy companies in New Eng...

1.0
#1164358
Reply to reviews
I WAS AN OSTERMAN PROPANE CUSTOMER FOR OVER 15 YEARS, RAN OUT OF GAS TWICE, THEN I DISCOVERED MY NEIGHBOR WAS PAYING $1 LESS PER GALLON WITH ORMSBEE PROPANE. MY PROPANE TANKS WERE RENTED FROM OSTERMAN. I CALLED AND TOLD THEM NOT TO REFILL MY TANKS LAST JULY AND LET THE...
Read more
Anonymous
JS

Kim at Roy Bros Oil/Osterman Propane in Ashburnham is the rudest (***) person to have to deal with. We are on automatic delivery and they didn’t deliver, we ran out this week ...

1.0
I didn't like
  • Pricing
  • Outrageous prices
#1163586
Reply to reviews
Show

Osterman Propane - Heat and hot water

Please contact me.. Jennifer Olsen 50 Matthews drive east Taunton 774 223 2036
#1162672
Reply to reviews
Per gallon price is based on annual usage, not on the current price of propane. Because we are conservative in our use of fuel, we are charged a higher rate per gallon. We are on a fixed retirement budget that requires extreme care in our use of heating fuel so we run...
Read more
Anonymous
Anonymous

They ripped people off on propane they don't care about the people just care abut the they take it

Anonymous
Anonymous

completely agree. overpriced and not customer friendly. no matter how you work the numbers they have their fee structure to their advantage only. Why they are still in bus...

#1155907
Reply to reviews
I just looked up St of CT prices and they were/ are $2 89 a gal. I just received my bill and it cost me $5.139 per ga I will be calling when they open this morning . a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a...
Read more
Osterman Ombudsman
Osterman Ombudsman

We have a volume tier pricing schedule just as all other commodities. We incur a similar level of cost to service each customer which we must recoup through the price of fuel....

1.0
Montville, Connecticut
I didn't like
  • Pricing
#1152202
Reply to reviews

Contact Osterman Propane

Mailing Address:
Osterman Inc.
PO Box 150
Whitinsville, MA 01588
More
Stay away from Osterman. You will not be appreciated and more importantly they are extremely rude. After many years with Osterman I am leaving. The customer service is always horrid. They should remember they need customers in order to continue their employment. It...
Read more
1.0
Sterling, Massachusetts
#1150901
Reply to reviews